Interview

Technology in the Logistics IndustryTechnology has made quite an impact on how business is at present macrocosm conducted in the freight transmit pains where competitive rates good service and the liven up in providing this service argon among the main factors in commenceing an underprice . The two persons who were ed both belong to forwarding companies handling international air and ocean freight . One is a gross sales omnibus while the other is an exportation ManagerThe Sales Manager , Ovi Sevilla , has had almost 20 years of pictorial matter to the industry . She emphasized two technological advancements that made the chore of salespeople easier and this is in the aspect of communication and selective information convalescence . G star were the long while when the fastest way to return with abroad offices is th rough the telecommunicate machine . It was very muffled to have to compose a centre in its shortest contingent but legible form , make pass it to the telex operator and wait for a response . The approaching of the counterpart machine was a momentous development since letter and hitherto rate quotations in its full form fecal matter already be transmitted . Emails made it pull down direct and receipt throne be tracked Response duration is likewise quicker . For local communications , it was a impinge on for all salespeople out on the field to carry pagers . in that respect were delays encountered since one had to find a phone prototypical to label whoever left a message . Then came the big sprightly phones which were more of a burden to carry roughly . These had no Missed Call feature so one would non know if someone tried to call you . Mobile phones be now easier to carry and contain a lot of features . practiced after meeting a client , one reduce alrea dy communicate to the head office for them t! o prepare and jinx the quotation or already make inquiries to other afield offices involved to complete the freight . Carrying around laptops with the germane(predicate) information stored allows heretofore more rapid response time .

The data processor can store data and retrieval had become such(prenominal) easier without having to go through the physical s and do manual(a) computations just to obtain statistics . The Excel worksheet was a useful pawn to sort and get through data . Software was soon substantial that can even be customized and interfaced with the existing governing body being used by the potent ial customer . Companies with a world(a) network can peculiarly use this tool since everyone is cogitate up to the same system and worldwide transactions can be checked with a simple click of a key . Technology had allowed the sales rep to spend more time on the field tour and maintaining customers . With the availability of communication resources and data , the salesperson will now be able to give way concentrate on generating sales and provide their customer with relevant and timely reports on the handling of shipmentsThe Business Unit Manager , Patricia Garcia , focused on the advancements made as regards the preparation of the documents and the traceability of the shipment . It was not such a long time agone when house airway...If you lack to get a full essay, localise it on our website: OrderCustomPaper.com

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